Designer defence: Jules B elevates its cyber security

Protecting digital infrastructure and ensuring business continuity

At a glance

Challenges

Subjected to a $100k ransomware attack and a significant cyber security breach.

The attack caused major disruption impacting on operations and turnover.

Benefits

Strengthened cyber resilience following a major ransomware attack.

Continuous protection through real-time scanning and threat mitigation.

Reinforced customer trust and business continuity.

Objectives

Jules B, a multi-award-winning independent retailer of designer clothing, faced a significant cybersecurity breach that threatened their operations and reputation. In September 2023, criminal hackers launched a ransomware attack, demanding $100,000.

The attackers gained access to the company's servers, causing major disruptions, wiping out two weeks' worth of turnover, and necessitating a substantial investment to rectify the damage. Despite the severe impact, customer data was not compromised. However, the firm's insurers disputed the claim for the damage, exacerbating financial strains.

This incident underscored the urgent need for robust cybersecurity measures to protect their digital infrastructure and ensure business continuity

Solution

Jules B partnered with Melius Cyber to implement a comprehensive cybersecurity strategy. By adopting the CyberSafe platform, the company introduced continuous protection through automated penetration testing and real-time vulnerability scanning- identifying and addressing security weaknesses as they emerge. Additional CyberSafe features, including anti-ransomware tools, advanced antivirus and anti-malware protection, and URL and web filtering, further strengthened Jules B’s defences, creating a more robust and resilient digital environment.

Results

Enhanced Security Posture:
Strengthening Jules B's defences against future attacks.

Improved Threat Detection and Response Capabilities:
Ensuring quicker identification and mitigation of threats.

Increased Confidence in Digital Operations:
Allowing Jules B to focus on their core business activities without constant fear of cyber threats.

Strengthened Customer Trust:
Reassuring customers of their commitment to safeguarding personal information.

The cyberattack was a wake-up call for us. Melius CyberSafe's expertise has been invaluable in fortifying our digital defenses. Their CyberSafe subscription and vulnerability scanning services have given us peace of mind and allowed us to focus on what we do best – delivering exceptional fashion to our customers

Julian Blades, Founder - Jules B

About Jules B

A multi-award-winning independent retailer of designer clothing, shoes and accessories from leading fashion brands. Jules B stands as a beacon of unparalleled style and sophistication. Established in 1984, they have evolved into a leading force in the world of fashion. With a keen eye for quality and a commitment to staying ahead of the curve, Jules B has become synonymous with luxury, offering an extensive collection of luxury fashion brands not readily found on the high street.